Bhopal (Madhya Pradesh): The Higher Education Department has unveiled a comprehensive eight-point directive aimed at bolstering the mechanisms for addressing student grievances. This initiative underscores the department's commitment to enhancing the educational environment by ensuring that student concerns are addressed promptly and effectively. The directives are part of a broader strategy to create a more responsive and accountable educational framework.
The newly issued guidelines emphasize the establishment of dedicated grievance redressal cells within educational institutions. These cells will be tasked with the responsibility of ensuring timely resolution of student complaints, ranging from academic issues to administrative hurdles. Additionally, the directives mandate regular training for staff involved in the grievance process, ensuring they are equipped to handle issues with sensitivity and efficiency.
To further support the initiative, the department plans to implement an online portal, making it easier for students to submit complaints and track their status. This digital approach not only promises to enhance transparency but also aims to streamline the communication between students and administration. By prioritizing these measures, the Higher Education Department hopes to foster a more supportive and student-friendly academic atmosphere across Madhya Pradesh.
— Authored by Next24 Live